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Our Policies

Our privacy obligations  


DAKY takes privacy seriously and cares about personal information.  

Personal information' means information or an opinion about an identified individual, or an individual who is reasonably identifiable. DAKY’s Privacy Policy applies to personal information collected and/or held by This Privacy Policy also explains how we process 'personal data' about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR). We will review this policy regularly, and we may update it from time to time.  



The types of personal information we collect and hold  

We collect personal information about our users in order provide our products, services, and customer support. Our products, services, and customer support are provided through many platforms including but not limited to: websites, phone apps, email, and telephone. The specific platform and product, service, or support you interact with may affect the personal data we collect. Not all information requested, collected, and processed by us is “Personal Information” as it does not identify you as a specific natural person. This will include majority of “User Generated Content” that you provide us with the intention of sharing with other users inside a transaction. Such “Non-Personal Information” is not covered by this privacy policy. However, as non-personal information may be used in aggregate or be linked with existing personal information; when in this form it will be treated as personal information. As such, this privacy policy will list both types of information for the sake of transparency. In some situation users may provide us with personal information without us asking for it, or through means not intended for the collection of particular types of information. Whilst we may take reasonable steps to protect this data, the user will have bypassed our systems, processes, and control and thus the information provided will not be governed by this privacy policy. In some situations users may provide us personal information over platforms that are outside our control; for example through social media or forums. Whilst any information collected by us is governed by this Privacy Policy, the platform by which it was communicated will be governed by its own Privacy Policy.  

How we collect personal information  


Information that you specifically give us While you use our products and services you may be asked to provide certain types of personal information. This might happen through our website, applications, online chat systems, telephone, paper forms, or in-person meetings. We will give you a Collection Notice at the time, to explain how we will use the personal information we are asking for. The notice may be written or verbal. We may request, collect, or process the following information: Account Details - password Contact Details - email address, phone number Location Details - physical address, billing address, timezone Financial Information - credit card details, wire transfer details, payment processor details (paypal), tax numbers User Generated Content - transaction descriptions, transaction attachments  

Information that we collect from others Users have the ability to start a transaction with non-users by providing contact details such as email address, physical address, and phone number. In these situations, the information will be collected and stored by us to contact the non-user and to prevent abuse of our systems. Your payment provider may transmit information about the payment that we may collect or process. In some situations, personal information of users may be collected from public sources. We may collect or process the following information: Contact Details - email address, phone number Location Details - Physical Address, billing address, timezone Financial Information - transaction details, payment account details (e.g. paypal email address and physical address), wire transfer details User Generated Content - transaction description Our partners may create transactions on your behalf, in these situations the information that can be provided is the same as the information we may request, collect and process from individual users. Whilst our partners platforms will be governed by their own privacy policy, any personal information that is transferred to our platform will be treated and protected as though it was submitted by a user.  



Information we collect as you use our service  

We maintain records of the interactions we have with our users, including the products, services and customer support we have provided. This includes the interactions our users have with our platform such as when a user has viewed a page or clicked a button. When we are contacted we may collect personal information that is intrinsic to the communication. For example, if we are contacted via email, we will collect the email address used. We may collect or process the following (mostly non PII) information: Metadata - IP address, computer and connection information, referring web page, standard web log information, language settings, timezone, etc. Device Information - device identifier, device type, device plugins, hardware capabilities, etc Actions - pages viewed, buttons clicked, time spent viewing, search keywords, etc  

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