After placing your order, you will receive an email with updates about your order status. In order to make sure you continue to receive our emails please add our email
address to your spam exceptions list or your email address book.
Below are examples of the e-mails you might receive (may add this in future):
The status of your order is also easy to find. This can be done by;
In MY ACCOUNT you can check the progress of your order based on one of the statuses below:
Selected styles may be reserved prior to the style being available for delivery.
To reserve the item, place an order for styles that are designated available for Pre Order. You will be notified and charged when your item is dispatched.
Our items sell out super quickly due to such a high demand and on occasions an item you have ordered can suddenly become unavailable. These cases are rare. If an item
in your order sells out, we will contact you as soon as possible to confirm the cancellation of your order. If your order contains additional items, we will dispatch the rest of your
order and refund the out of stock item.
Orders or parts of an order may be cancelled by our system for the following various reasons;
We cannot change your order (product, size, colour or addresses) once it has been placed. Since our system is designed to process and dispatch orders immediately, once
you receive your order, simply return any unwanted items by following our RETURN POLICY.
In general, all the products featured on our website are available for sale and ready to be dispatched. In the unusual situation in which the last available product is for sale
and two customers place it in their shopping Cart at the same time, one customer may receive an out of stock message at checkout or later on in their shipping confirmation
If your order is cancelled, you will receive an e-mail notification, explaining the reason for the cancellation. You will not be billed for any cancelled items. Once an
order is cancelled, it cannot be reprocessed and must be submitted again on our website.
Shopping on Daky.com is easy, simple and fast.
Get inspired by browsing our collections, or search your favourite products by name or style number using the search box.
Once you have found the products you are looking for and chosen size and colour, just add your products to your shopping Cart.
If your mind is set, just click on Checkout to finalise your order. If you have a promotion code, you can add it in the designated field in the checkout page. You can
choose to checkout as a registered user (if you have or want to create your account) or as a guest (in this case you will have to enter all your data manually).
It’s time to review your details and complete your order. You will see an on-screen confirmation of the order you have just placed. You will also receive shortly your
order confirmation e-mail.
When you shop on Daky.com and add an item to your cart, it is saved for you to purchase. Items in your Shopping Cart will remain until they are purchased, removed,
or sold out.
Your options in the Shopping Cart:
The price of the items do not include customs and import duties which will vary from country to country.
You may be required to pay these when you accept delivery of the
items from your courier. If you refuse to accept delivery of the items you have purchased, the courier may return the items to Daky.com.
In the event this happens, Daky.com may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you.
We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.
Discount codes can't be used in conjunction with any other offer or promotion (unless otherwise stated). Only one discount code is permitted per order.
Once you’ve added your must haves to your Cart you need to click “view my Cart”, enter your discount code into the Promo Code box and click “Apply Code”. You can then
head over to the checkout to complete your order. Your discount will not be added to delivery charges, sale items or exclusive collections and cannot be used in conjunction
with any other offer.
Why won’t my discount code work?
Oops! We’re sorry to hear you have been encountering technical problems with our website.
We recommend you make sure that you have the latest updates for your operating system. If this doesn’t work, try using a different browser and clearing the cache.